Computers are complex machines. When you consider how many different hardware devices, drivers, dll’s, and subroutines have to all play nicely with each other just to make the system boot up — not to mention the many millions of lines of software code that have to be executed if you actually want the machine to do something useful — it’s amazing that computers aren’t even more cranky than they are. The list of things that can go wrong seems almost endless.
With all that, the majority of the computer problems seem to fall into the following ten categories:
My computer is running slow. This is usually the result of a combination of factors. Too many programs auto-starting, adware and spyware running in the background, inadequate RAM, file system and/or page file fragmentation, registry conflicts, and a buildup of garbage files on the hard drive can all contribute to general slowness. Usually, a clean-up (and maybe a RAM upgrade) is all that’s needed to perk up a sleepy machine.
Can’t get on the Internet. Many of the same factors listed in number 1 (above) can also affect Internet and network connectivity. Other possibilities include a bad router or network adapter (wired or wireless), bad cables, corrupted drivers, or viruses.
Computer Login Password. The Windows login password cannot change by itself. Sometimes it can get changed by outside forces. Such as, spyware, Internet hackers, system glitch, and don’t rule out kids or grand kids using your computer. Good thing we have the ability to remove that password and get you back into your system.
My browser’s home page or default search engine has changed itself. No, something has changed it. It’s been hijacked. This is another type of marketing spyware that is prevalent in recent months. Everyone wants your eyeballs, so they change your start page. It’s easily changed back, give us a call.
My computer locks up, freezes, or goes to the Blue Screen of Death. Spyware, inadequate or defective RAM, registry conflicts, missing or corrupted dll’s, file system or page file fragmentation, bad device drivers, viruses… the list goes on. But amazingly, about 80 per cent of the time, a clean-up is all that’s needed to rectify the problems.
My computer shuts down all by itself. This is usually caused by overheating. The computer’s internal power supply has safe guards built into it making it turn itself off before it does any damage. This is sometimes caused by dust buildup or blockage of the cooling fans.
My computer’s clock keeps losing time. There is a small three volt battery on the motherboard which holds the date and time. It’s referred to as the CMOS battery or Real-Time-Clock or just RTC battery. It’s replaceable.
My computer spontaneously restarts itself. This is almost always a memory problem. It could be system memory, video memory or sometimes the memory on the motherboard. Some systems have built in system check that can determine the cause.
My computer is making noises. Most likely, some moving part is failing. It could be the hard drive or one of the various fans. Sometimes, however, squealing or whining sounds can have purely electronic origins. Whatever the case, it’s important to shut down the machine and have it checked immediately.
My computer won’t start. This could mean any number of things. No power, please check power outlet, power strip, battery backup unit. A computer not starting could mean it powers up but Windows does not boot up. Please be clear on the symptoms when you call.
Having problems, call us. 208-507-3266